Every three years we commission an independent market research agency to undertake a satisfaction survey with our Members and brokers, with the aim of evaluating performance and perceptions of North.
The triennial research allows us to benchmark the levels of service we deliver to our Members and brokers and to identify areas for further improvement. You can read more about our Member and Broker Survey results below.
Surveys Results
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Listening to our Members & Brokers: 2020/21 Satisfaction Survey Results
- Club Information
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Member & Broker Survey Results 2017
- Club Information