Member and Broker Survey Results

By selecting , you have now set your site language to English. If you'd like to change your language preference again, simply click on one of the other flags.

こちらを選択して頂くと、言語設定が日本語に切り替わります。設定変更後は以下の機能が利用可能です。

日本語版ウェブサイトへのクイックアクセスが可能となり、日本語の刊行物をご覧頂けます。
日本語版が閲覧可能な刊行物や記事については、日本語が優先表示されます。表示言語についてはをご参照下さい。

閉じる言語設定を切り替えたい場合には、国旗のマークをクリックして下さい。

By selecting , you have now set your language to Japanese. This has several benefits, including:

Providing quick access to our Japan page, which collates all our Japanese content in one place.
Ensures that content is presented to you in Japanese first, if we have an article, publication or webpage available in Japanese. Look out for the indicators across the site.

Close If you’d like to change your language preferences again, simply click on one of the other flags.

点击选择，可将网站语言设置为中文。这能帮助您：

快速访问我们的中国区页面，该页面将有网站内容的中文汇总。
在我们的文章、出版物或者网页有中文版本提供的情况下，确保首先向您展示的是中文版本的内容。您可关注站点上的按键。

关闭点击任意其他国旗，可切换您的语言偏好。

By selecting , you have now set your language to Chinese. This has several benefits, including:

Providing quick access to our China page, which collates all our Chinese content in one place.
Ensures that content is presented to you in Chinese first, if we have an article, publication or webpage available in Chinese. Look out for the indicators across the site.

Close If you’d like to change your language preferences again, simply click on one of the other flags.

Every three years we commission an independent market research agency to undertake a satisfaction survey with our Members and brokers, with the aim of evaluating performance and perceptions of North.

The triennial research allows us to benchmark the levels of service we deliver to our Members and brokers and to identify areas for further improvement. You can read more about our Member and Broker Survey results below.